❓Frequently Asked Questions

What deposit and withdraw methods does Sharkroll support?

We currently facilitate deposits and withdrawals for Sharkroll (SHRL), USD Tether (USDT), Ethereum (ETH), and Binance (BNB).

I want to ban/disable/self-exclude my account?

Sharkroll prioritizes responsible gambling and respects your right to self-exclude.

To self-exclude, follow these steps:

1. Click on the profile icon at the top right and select 'Settings'.

2. Go to the 'Responsible Gambling' tab.

3. Click on 'Request Self-Exclusion'. You'll see the following message:

“Your account will be inactive for 30 days. A confirmation email will be sent to you after 24 hours to reconsider your decision. If you wish to cancel the self-exclusion before 30 days, please log in and go to the Responsible Gaming page again.”

1. To complete the process, click 'Proceed Self-Exclusion'.

Are "alt" accounts allowed?

As long as you haven't created another account with malicious intent, it's acceptable. We reserve the right to disable accounts that were set up to exploit our bonuses, coupons, or chat features. Creating new accounts to bypass Sportsbook limits is viewed as abuse, so please refrain from doing this!

Am I eligible for sponsorship?

If you're an influencer interested in partnering with Sharkroll, feel free to contact us on X. Please include details about the platforms where you have a strong presence and why you believe your content aligns well with Sharkroll’s brand.

How can I share a new idea?

We highly value user feedback! The best way to suggest new ideas is by emailing us at [email protected].